is clean and very well maintained. Large selection of movies to choose from. Prices for tickets are average.
I emailed a detailed message about the experience I had the time before I was there and I never got any kind of response nor did my daughter. Had emailed you and now you want me to rate you.? My cost of living hasn't went up and you've raised the price for senior citizens a ridiculous amount and your tickets and the only reason you do that is because you're the only game in town! You can go to Dayton Columbus Cincinnati and the Regal Cinemas there nowhere near have the same prices and are much better theaters that are taken care of properly
Staff is friendly and ready to help out in anyway. Popcorn is fresh and the new pretzels are amazing! Inside the theaters
Horrible experience. We have went in and watched multiple rated R movies, and have never been carded because we're much over the age limit and haven't been questioned because of so. Went in and got a nasty lady that didn't card our friends before us, who were younger than us. And not the limit. Then decided to ask for our ID because she thought we didn't look the age. We simply told her we didn't have our ID's as we didn't have anything but car keys with us. She refused us the movie after our 45+ minute drive and when I simply asked her why she didn't card our friends she got nasty. Short. Insulting. Not going back.
Cost 70 dollars for three people to go watch a movie and freeze walk out to customer service desk and got blown away by heat. The lady at the desk said she didn’t know how to control the heat. Funny the warmest place in the building was at her desk. This place sucks will never go see a nother movie ever. I gave it one star because their was no option for negative stars regal sucks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! You suck!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I noticed looking over other reviews the owner only comments on the good reviews. A unhappy customer will tell 20 people. A happy customer will only tell 5 people. I am going to tell 70 people that you suck. I will never go back it would be cheaper to drive to Dayton
The staff was friendly and the theater was reasonably clean for as late in the day as we went. Nice viewing experience with good sound quality. There was a pleasant amount of security present.
Regal Cinemas American Mall 12 is a US Movie Theater based in Lima, Ohio. Regal Cinemas American Mall 12 is located at 2830 W Elm St, Lima, OH 45805, USA.
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