Fast and friendly service. I always get my order quickly with no issue, which is great when you're trying to get your lunch on the go.
I went here for lunch 7/22/17 and wasn't served because the employees working were in the back totally out of sight. I overheard them talking in the back. I was patient and waited a few minutes and still no one came out as they continued to talk amongst themselves. I work in customer service, and there is no excuse for there to be No One available to assist customers. I was on my lunch and didn't have a bunch of time to wait. I get employees wanting to chit chat at work but there shouldn't be a situation where no one is watching the door or at least checking the floor to see if someone needs assistance.
Never having been there before we didn't quite know what to expect. We walked in with two boys, and the lady tells us they recommend the "Slim's" for kids. That's the first thing, because the boys like all the extra toppings like lettuce, black olives and so on. The Slim's onky had the meat item???? Nothing else.... What in the world? And no kids menu... So my one step son orders "the provalone" the lady at the counter says "you know that's just bread and cheese right?" Well we we're just like "I know it's odd but that's what he wants." Then the lady acted kinda irritated at us. Next I asked what was better between the "tuna" or the "turkey" they resoundedly answered "tuna" which I thought was kinda odd because usually turkey is like a go to sub for "calorie conscious people" it just made me wonder how you can get turkey wrong. We didnt like the fact that you couldn't customise your sub. My wife ordered a BLT. Anyways when we got our food the boys "provalone" had advacado sauce on it how do you mess that up? They weren't even that busy. We had to give it back for the cheese only. Then the way the lady made it sound when my wife ordered she thought she could get cheese on it. But when she got the receipt she saw that they charged a extra .75 for the cheese, and then they never put the cheese on it. They don't give you the option to toast the bread. Overall we weren't impressed with the prices, and didn't even get drinks because as it were it was already $25.00 without them. With them it probably would of been around $30. We weren't impressed with the taste of it. We honsestly like subway better, and we don't intend to go back. At subway we can feed all four of us for around the $20 mark.
Love the place, but the delivery radius is ridiculously small!
Think of that other Sub/Sandwich chain, and then never go back. Everything is fresh, everything is made to order.
Jimmy John S is a US Restaurant based in Lima, Ohio. Jimmy John S is located at 715 N Cable Rd, Lima, OH 45805, USA.
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